You may return new, unopened items sold and fulfilled by New River Media within 30 days of delivery for a full refund. Items should be returned in their original packaging. We'll also pay the return shipping costs if the return is a result of our error. Please email orders@nrmedia.com or call 202-454-0649 to receive a instructions about return shipping, please include your name and order number if through 2checkout.com and reason for return.
You should expect to receive your refund within four weeks of giving your package to the return shipper.
If a product is damaged upon receiving we ask that customers ship back the defective item before a new product is resent so that we may diagnose the issue.
2CheckOut.com Inc.(Ohio, USA) is an authorized retailer for goods and services provided by TEAM doing business as New River Media.